Domestic Shipping in Singapore

We offer complimentary registered shipping to addresses within Singapore for any order made on our online store. Parcels are usually delivered within 7 working days. (*Timeframe is just an estimate for non-peak periods)

To support national efforts in containing the spread of COVID-19, we will be limiting manpower required to continue business operations at our warehouse. As a result, there may be minor delays in processing and shipping out your orders. We seek your understanding and patience in this matter as we all do our part to stop the spread of this pandemic. 

Worldwide Shipping

We offer Free International Shipping for Orders Above US$80. (Excluding Australia) Unfortunately, shipping to Israel and Thailand is currently suspended.

Note that there are restrictions on some products, and some products (eg. Power banks) cannot be shipped to international destinations. 

When you place an order, the shipping cost will be reflected on the checkout page. The shipping rates for many items we sell are weight-based and dependent on the number and type of products. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

VAT & Duties

Some countries may apply custom duties, or VAT taxes on shipments received from overseas. Please note that any associated duties, domestic charges or other additional taxes are to be borne by the customer. We will do our best to ensure the best shipping experience, however much of the process is out of our control and is in the control of your domestic countries’ officials and mail systems.

Estimated Delivery Time

If you would like to find out the estimated delivery time to you, please click here for more information.

Exchanges/Returns Policy

We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your UNIQ product is defective or not functioning, or we sent you an incorrect order by mistake, please kindly email our support team at online@uniqcreation.com with your order details, a description of the fault or damage and either a picture or video of the product defect.

For UNIQ products that are not purchased through our online store (uniqcreation.com), please kindly reach out to the re-seller or retail partner from which the product was purchased instead.

Exchanges/ Returns will not be granted if:
1) The item is not in its original condition, is damaged or missing parts for reasons that are not due to any error on our part.
2) The item is returned more than 30 days after delivery.

UNIQ electronic products comes with a 1-Year Limited Warranty from the day they were bought, when used under normal conditions and for the purpose intended. This Limited Warranty covers any defects in material or workmanship and strictly does not apply if damage is caused by unreasonable use, or neglect, normal wear and tear or if you change your mind. You may read more about our Warranty here. Terms and Conditions apply.

In cases where a refund is offered (due to lack of inventory for replacement), please allow up to 4 weeks for your return to be processed and refund to be issued.

 

List of Suspended Destinations (Last updated: 28th April, 11.05am)

International shipments to the following destinations have been suspended. If you have an order with us that has not been shipped and do not wish to wait, just reach out to online@uniqcreation.com and we'll gladly refund it to you. Otherwise we'll hold on to your order and ship it out to you as quickly as we can once the suspension is lifted.


Country/Region

Code Mail Speedpost Priority Speedpost Express Speedpost Economy
Afghanistan AF Limited Services Suspended Available Available
Albania AL Suspended Suspended Available Available
Algeria DZ Limited Services Suspended Available -
American Samoa AS Suspended - Available -
Andorra AD Suspended - Available -
Angola AO Limited Services Suspended Available Available
Anguilla AI Suspended Suspended Available Available
Antigua and Barbuda AG Limited Services Limited Services Available Available
Argentina AR Limited Services Suspended Available -
Armenia AM Limited Services Suspended Available Available
Aruba AW Limited Services Limited Services Available -
Australia AU Limited Services Limited Services Limited Services Limited Services
Austria AT Limited Services Limited Services Available Limited Services
Azerbaijan AZ Limited Services Limited Services Available Available
Bahamas BS Limited Services Limited Services Available Available
Bahrain BH Limited Services Limited Services Available -
Bangladesh BD Limited Services Limited Services Available Available
Barbados BB Suspended Suspended Available Available
Belarus BY Limited Services Suspended Available Limited Services
Belgium BE Limited Services Limited Services Available Limited Services
Belize BZ Suspended Suspended Available Available
Benin BJ Limited Services Limited Services Available Available
Bermuda BM Limited Services Limited Services Available Available
Bhutan BT Suspended Suspended Suspended Suspended
Bolivia BO Suspended Suspended Available Suspended
Bosnia and Herzegovina BA Limited Services Limited Services Available Suspended
Botswana BW Limited Services Limited Services Available -
Bouvet Island BV Suspended - - -
Brazil BR Limited Services Limited Services Available -
British Virgin Islands VG Suspended - - -
Brunei Darussalam BN Limited Services Limited Services Available -
Bulgaria (Rep.) BG Limited Services Suspended Available Available
Burkina Faso BF Limited Services Limited Services Available Available
Burundi BI Suspended Suspended Available -
Cambodia KH Limited Services Limited Services Available Available
Cameroon CM Limited Services Limited Services Available -
Canada CA Limited Services Limited Services Available Limited Services
Cape Verde CV Limited Services Limited Services Available -
Cayman Island KY Limited Services Limited Services Available Available
Central African Rep. CF Limited Services Limited Services Available Suspended
Chad TD Limited Services Limited Services Available -
Chile CL Limited Services Suspended Limited Services -
China (People's Rep.) CN Available Available Available Available
Colombia CO Limited Services Suspended Available -
Comoros KM Suspended Suspended Available Available
Congo (Rep.) CG Suspended Suspended Available -
Costa Rica CR Limited Services Suspended Available Available
Côte d'Ivoire (Rep.) CI Limited Services Suspended Available Suspended
Croatia HR Limited Services Limited Services Available Limited Services
Cuba CU Suspended Suspended Suspended Suspended
Curacao CW Suspended - - -
Cyprus CY Limited Services Limited Services Available Limited Services
Czech Rep. CZ Limited Services Suspended Available Limited Services
Dem People's Rep. of Korea KP Suspended - - -
Democratic Republic of the Congo CD Limited Services Limited Services Available -
Denmark DK Limited Services Limited Services Available -
Djibouti DJ Suspended Suspended Available -
Dominica DM Limited Services Limited Services Available Available
Dominican Republic DO Suspended Suspended Available Limited Services
Ecuador EC Suspended Suspended Available -
Egypt EG Limited Services Suspended Available -
El Salvador SV Limited Services Suspended Available -
Equatorial Guinea GQ Suspended Suspended Available Available
Eritrea ER Limited Services Limited Services Available -
Estonia EE Suspended Suspended Available Limited Services
Ethiopia ET Limited Services Limited Services Available -
Falkland Island FK Limited Services - Available Suspended
Faroe Islands FO Limited Services - Available -
Fiji FJ Limited Services Limited Services Available Available
Finland (including the Åland Islands) FI Limited Services Limited Services Available -
France FR Limited Services Limited Services Limited Services Limited Services
French Guiana GF Limited Services - Available -
French Polynesia PF Limited Services Limited Services Available -
French Southern Territories TF Limited Services - - -
Gabon GA Limited Services Suspended Available Available
Gambia GM Suspended Suspended Available Available
Georgia GE Limited Services Limited Services Available Available
Germany DE Limited Services Limited Services Available Available
Ghana GH Limited Services Limited Services Available Available
Gibraltar GI Suspended Suspended Available Available
Greece GR Limited Services Suspended Available Limited Services
Greenland GL Limited Services - Available -
Grenada GD Suspended Suspended Available Available
Guadeloupe GP Limited Services Limited Services Available Available
Guatemala GT Suspended Suspended Available -
Guam GU Limited Services - Suspended Suspended
Guernsey GG Limited Services - Available -
Guinea GN Limited Services - Available Available
Guinea-Bissau GW Limited Services - Available -
Guyana GY Suspended Suspended Available Suspended
Haiti HT Suspended Suspended Available Available
Honduras (Rep.) HN Suspended - - -
Hong Kong HK Limited Services Limited Services Available Limited Services
Hungary HU Limited Services Limited Services Available Available
Iceland IS Limited Services Limited Services Available Available
India IN Limited Services Limited Services Limited Services Limited Services
Indonesia ID Limited Services Limited Services Available Available
Iran (Islamic Rep.) IR Suspended Suspended - Suspended
Iraq IQ Suspended - - -
Ireland IE Limited Services Limited Services Available Available
Israel IL Suspended Suspended Available -
Italy IT Limited Services Limited Services Available Limited Services
Jamaica JM Suspended Suspended Available -
Japan JP Limited Services Limited Services Available Available
Jordan JO Limited Services Limited Services Available Available
Kazakhstan KZ Limited Services Limited Services Available Available
Kenya KE Limited Services Limited Services Available -
Kiribati KI Limited Services Limited Services Available Available
Korea (Rep.) KR Limited Services Limited Services Available Limited Services
Kuwait KW Limited Services Limited Services Available -
Kyrgyzstan KG Limited Services Suspended Available Suspended
Lao People's Dem. Rep. LA Limited Services Limited Services Available Available
Latvia LV Limited Services Limited Services Available Limited Services
Lebanon LB Limited Services Limited Services Available -
Lesotho LS Limited Services Limited Services Available -
Liberia LR Suspended Suspended Available Available
Liechtenstein LI Limited Services - - -
Lithuania LT Limited Services Suspended Available Limited Services
Luxembourg LU Limited Services Limited Services Available Available
Macau MO Limited Services Limited Services Available Available
Madagascar MG Limited Services Suspended Available -
Malawi MW Suspended Suspended Available -
Malaysia MY Limited Services Limited Services Available Available
Maldives MV Limited Services Suspended Available -
Mali ML Limited Services Limited Services Available Suspended
Malta MT Limited Services Limited Services Available Available
Mariana Island MP Limited Services - Suspended Suspended
Marshall Island MH Suspended - Available Available
Martinique MQ Limited Services Limited Services Available Available
Mauritania MR Suspended Suspended Available Available
Mauritius MU Suspended Suspended Available -
Mayotte YT Suspended - Available -
Mexico MX Limited Services Limited Services Available -
Micronesia FM Limited Services - Available Suspended
Moldova MD Limited Services Limited Services Available Available
Monaco MC Suspended - - -
Mongolia MN Suspended Suspended Available -
Montenegro (Rep.) ME Suspended Suspended Available -
Montserrat MS Limited Services - - -
Morocco MA Limited Services Suspended Available Available
Mozambique MZ Limited Services Limited Services Available -
Myanmar MM Limited Services Suspended Suspended Available
Namibia NA Limited Services Suspended Available -
Nauru NR Suspended Suspended Available Limited Services
Niue NU Limited Services - Suspended -
Nepal NP Suspended Suspended Limited Services Available
Netherlands NL Limited Services Limited Services Available Limited Services
New Caledonia NC Limited Services Limited Services Available Limited Services
New Zealand (including the Ross Dependency) NZ Limited Services Limited Services Available -
Nicaragua NI Suspended Suspended Available Available
Niger NE Suspended Suspended Available Available
Nigeria NG Limited Services Suspended Available Available
Norfolk Island NF Limited Services - - -
North Macedonia MK Limited Services Suspended Available Available
Norway NO Limited Services Limited Services Available -
Oman OM Limited Services Limited Services Available -
Pakistan PK Limited Services Suspended Available -
Palau PW Suspended - Available -
Palestine Territories PS Suspended - - -
Puerto Rico PR Limited Services - Available Suspended
Panama (Rep.) PA Suspended Suspended Available -
Papua New Guinea PG Limited Services Limited Services Available Available
Paraguay PY Suspended Suspended Available -
Peru PE Limited Services Limited Services Available -
Philippines PH Limited Services Limited Services Limited Services Available
Poland PL Limited Services Limited Services Available Limited Services
Portugal PT Limited Services Limited Services Available Limited Services
Qatar QA Limited Services Suspended Available -
Romania RO Limited Services Limited Services Available Available
Russian Federation RU Limited Services Limited Services Available Suspended
Rwanda RW Suspended Suspended Available -
Saint Kitts and Nevis KN Limited Services Limited Services Available Available
Saint Lucia LC Suspended Suspended Available Suspended
Saint Pierre and Miquelon PM Limited Services - - Suspended
Saint Vincent and the Grenadines VC Suspended Suspended Available Available
Samoa WS Limited Services Limited Services Available Suspended
San Marino SM Limited Services - - -
Sao Tome and Principe ST Limited Services Limited Services Available -
Saudi Arabia SA Limited Services Suspended Available -
Senegal SN Limited Services Limited Services Available -
Serbia (Rep.) RS Available Available Available -
Seychelles SC Limited Services Suspended Available -
Sierra Leone SL Limited Services Limited Services Available -
Slovakia SK Suspended Suspended Available Limited Services
Slovenia SI Suspended Suspended Available Suspended
Solomon Islands SB Limited Services Limited Services Available Available
Somalia SO Suspended - Available -
South Africa ZA Limited Services Limited Services Available Available
South Sudan (Rep.) SS Suspended - - -
Spain ES Limited Services Limited Services Available -
Sri Lanka LK Limited Services Limited Services Limited Services Available
Libya LY Suspended Suspended Available -
Sudan SD Suspended Suspended Available -
Suriname SR Suspended Suspended Available -
Svalbard and Jan Mayen SJ Limited Services - - -
Swaziland SZ Suspended Suspended Available -
Sweden SE Limited Services Suspended Available Available
Switzerland CH Limited Services Limited Services Available Suspended
Syrian Arab Rep. SY Suspended Suspended Available -
Taiwan TW Limited Services Limited Services Available Available
Tajikistan TJ Suspended - - -
Tanzania (United Rep.) TZ Limited Services Limited Services Available -
Thailand TH Limited Services Limited Services Available Limited Services
Timor-Leste (Dem. Rep.) TL Limited Services - - -
Togo TG Limited Services Limited Services Available Available
Tokelau TK Suspended - - -
Tonga (including Niuafo'ou) TO Suspended Suspended Available Available
Trinidad and Tobago TT Limited Services Limited Services Available Available
Tunisia TN Suspended Suspended Available Available
Turkey TR Limited Services Suspended Available -
Turkmenistan TM Suspended Suspended Available Suspended
Turks & Caicos Island TC Limited Services - - -
Tuvalu TV Limited Services Limited Services Available Available
U.S.Virgin Islands VI Limited Services - Available Suspended
Uganda UG Suspended Suspended Available -
Ukraine UA Limited Services Limited Services Available Available
United Arab Emirates AE Limited Services Limited Services Available Available
United Kingdom of Great Britain and Northern Ireland GB Limited Services Limited Services Available Available
United States of America US Limited Services Limited Services Limited Services Available
Uruguay UY Suspended Suspended Available -
US Outlying Islands UM Limited Services - - -
Uzbekistan UZ Limited Services Suspended Available Available
Vanuatu VU Suspended Suspended Available Available
Vatican VA Limited Services - - Suspended
Venezuela VE Suspended Suspended Limited Services -
Vietnam VN Limited Services Limited Services Available Limited Services
Yemen YE Suspended - - -
Zambia ZM Limited Services Suspended Available -
Zimbabwe ZW Limited Services Limited Services Available -
Jersey Island JE Limited Services - Available -
Cook Islands CK Limited Services - Available -
Reunion RE Limited Services Limited Services Available -
Kosovo XK Suspended - - -

Available: Service is currently available but please expect a delay of up to 10 working days depending on the service chosen

Limited Services: Service is currently limited and subject to delays

Suspended: Service is temporarily not available due to the ongoing COVID-19 situation

- : We currently do not offer this service to the selected country/region

 

Details of Service Disruptions (Last updated: 28th April, 11:25)