Domestic Shipping in Singapore

We offer complimentary registered shipping to addresses within Singapore for any order made on our online store. Parcels are usually delivered within 7 working days. (*Timeframe is just an estimate for non-peak periods)

To support national efforts in containing the spread of COVID-19, we will be limiting manpower required to continue business operations at our warehouse. As a result, there may be minor delays in processing and shipping out your orders. We seek your understanding and patience in this matter as we all do our part to stop the spread of this pandemic. 

Worldwide Shipping

We offer Free International Shipping for Orders Above US$80. (Excluding  Taiwan) Unfortunately, shipping to Israel, Russia, Latvia and Ukraine is currently suspended.

Note that there are restrictions on some products, and some products (eg. Power banks) cannot be shipped to international destinations. 

When you place an order, the shipping cost will be reflected on the checkout page. The shipping rates for many items we sell are weight-based and dependent on the number and type of products. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Custom Taxes and Duties / VAT

Some countries may apply custom duties, or VAT taxes on shipments received from overseas. Please note that any associated duties, domestic charges or other additional taxes are to be borne by the customer. We will do our best to ensure the best shipping experience, however much of the process is out of our control and is in the control of your domestic countries’ officials and mail systems.

 

Estimated Delivery Time

If you would like to find out the estimated delivery time to you, please click here for more information.

Exchanges/Returns Policy

We’re pretty stringent with our quality control, but occasionally something might slip through the cracks. If your UNIQ product is defective or not functioning, or we sent you an incorrect order by mistake, please kindly email our support team at online@uniqcreation.com with your order details, a description of the fault or damage and either a picture or video of the product defect.

For UNIQ products that are not purchased through our online store (uniqcreation.com), please kindly reach out to the re-seller or retail partner from which the product was purchased instead.

Exchanges/ Returns will not be granted if:
1) The item is not in its original condition, is damaged or missing parts for reasons that are not due to any error on our part.
2) The item is returned more than 30 days after delivery.

UNIQ electronic products comes with a 1-Year Limited Warranty from the day they were bought, when used under normal conditions and for the purpose intended. This Limited Warranty covers any defects in material or workmanship and strictly does not apply if damage is caused by unreasonable use, or neglect, normal wear and tear or if you change your mind. You may read more about our Warranty here. Terms and Conditions apply.

In cases where a refund is offered (due to lack of inventory for replacement), please allow up to 4 weeks for your return to be processed and refund to be issued.  Please kindly note that original shipping charges are non-refundable except in cases where we made a shipping error. 

In the event that the delivery of the parcel is delayed, please kindly note that that refund requests can only be processed after the parcel is successfully delivered and shipped back or established by the postal service to be lost in transit (after 60 days from date of enquiry). 

List of Suspended Destinations (Last updated: 27th May)

International shipments to the following destinations have been suspended. If you have an order with us that has not been shipped and do not wish to wait, just reach out to online@uniqcreation.com and we'll gladly refund it to you. Otherwise we'll hold on to your order and ship it out to you as quickly as we can once the suspension is lifted.

Country/Region Code Mail Speedpost Priority Speedpost Express Speedpost Economy

 

Afghanistan AF Suspended Suspended Suspended Suspended
Albania AL Limited Services Limited Services Available Available
Algeria DZ Limited Services Suspended Available -
American Samoa AS Suspended - Available -
Andorra AD Limited Services - Available -
Angola AO Limited Services Suspended Available Available
Anguilla AI Suspended Suspended Available Available
Antigua and Barbuda AG Suspended Suspended Available Available
Argentina AR Limited Services Limited Services Available -
Armenia AM Limited Services Limited Services Available Available
Aruba AW Limited Services Limited Services Available -
Australia AU Limited Services Limited Services Limited Services Limited Services
Austria AT Limited Services Limited Services Suspended Limited Services
Azerbaijan AZ Limited Services Limited Services Available Available
Bahamas BS Limited Services Limited Services Available Available
Bahrain BH Limited Services Limited Services Available -
Bangladesh BD Limited Services Limited Services Available Available
Barbados BB Available Suspended Available Available
Belarus BY Available Available Suspended Suspended
Belgium BE Limited Services Limited Services Suspended Limited Services
Belize BZ Suspended Suspended Available Available
Benin BJ Limited Services Limited Services Available Available
Bermuda BM Limited Services Limited Services Available Available
Bhutan BT Suspended Suspended Suspended Suspended
Bolivia BO Suspended Suspended Available Suspended
Bosnia and Herzegovina BA Limited Services Limited Services Available Suspended
Botswana BW Limited Services Limited Services Available -
Bouvet Island BV Suspended - - -
Brazil BR Limited Services Limited Services Available -
British Virgin Islands VG Suspended Suspended - -
Brunei Darussalam BN Limited Services Limited Services Available -
Bulgaria (Rep.) BG Limited Services Suspended Suspended Available
Burkina Faso BF Limited Services Limited Services Available Available
Burundi BI Limited Services Suspended Available -
Cambodia KH Limited Services Limited Services Available Available
Cameroon CM Limited Services Suspended Available -
Canada CA Available Available Available Suspended
Cape Verde CV Limited Services Limited Services Available -
Cayman Island KY Limited Services Limited Services Available Available
Central African Rep. CF Limited Services Limited Services Available Suspended
Chad TD Limited Services Limited Services Available -
Chile CL Limited Services Suspended Limited Services -
China (People's Rep.) CN Limited Services Limited Services Available Limited Services
Colombia CO Limited Services Limited Services Available -
Comoros KM Limited Services Limited Services Available Available
Congo (Rep.) CG Limited Services Suspended Available -
Costa Rica CR Limited Services Limited Services Available Available
Côte d'Ivoire (Rep.) CI Limited Services Limited Services Available Suspended
Croatia HR Limited Services Limited Services Suspended Limited Services
Cuba CU Limited Services Suspended Suspended Suspended
Curacao CW Suspended - - -
Cyprus CY Limited Services Limited Services Suspended Limited Services
Czech Rep. CZ Limited Services Limited Services Suspended Limited Services
Dem People's Rep. of Korea KP Suspended - - -
Democratic Republic of the Congo CD Limited Services Limited Services Available -
Denmark DK Limited Services Limited Services Suspended -
Djibouti DJ Limited Services Suspended Available -
Dominica DM Suspended Suspended Available Available
Dominican Republic DO Limited Services Suspended Available Limited Services
Ecuador EC Suspended Suspended Available -
Egypt EG Limited Services Limited Services Available -
El Salvador SV Limited Services Limited Services Available -
Equatorial Guinea GQ Limited Services Suspended Available Available
Eritrea ER Limited Services Limited Services Available -
Estonia EE Limited Services Limited Services Suspended Limited Services
Ethiopia ET Limited Services Limited Services Available -
Falkland Island FK Limited Services - Available Suspended
Faroe Islands FO Limited Services - Available -
Fiji FJ Available Available Available Available
Finland (including the Åland Islands) FI Limited Services Limited Services Suspended -
France FR Limited Services Limited Services Suspended Limited Services
French Guiana GF Limited Services - Available -
French Polynesia PF Limited Services Limited Services Available -
French Southern Territories TF Limited Services - - -
Gabon GA Limited Services Limited Services Available Available
Gambia GM Suspended Suspended Available Available
Georgia GE Limited Services Limited Services Available Available
Germany DE Available Available Suspended Available
Ghana GH Limited Services Limited Services Available Available
Gibraltar GI Limited Services Suspended Available Available
Greece GR Limited Services Limited Services Suspended Limited Services
Greenland GL Limited Services - Available -
Grenada GD Suspended Suspended Available Available
Guadeloupe GP Limited Services Limited Services Available Available
Guatemala GT Suspended Suspended Available -
Guam GU Limited Services - Available Suspended
Guernsey GG Limited Services - Available -
Guinea GN Limited Services - Available Available
Guinea-Bissau GW Limited Services - Available -
Guyana GY Available Suspended Available Suspended
Haiti HT Suspended Suspended Available Available
Honduras (Rep.) HN Suspended - - -
Hong Kong HK Limited Services Limited Services Available Limited Services
Hungary HU Limited Services Limited Services Suspended Available
Iceland IS Limited Services Limited Services Available Available
India IN Limited Services Limited Services Limited Services Limited Services
Indonesia ID Limited Services Limited Services Suspended Available
Iran (Islamic Rep.) IR Limited Services Suspended - Suspended
Iraq IQ Limited Services - - -
Ireland IE Limited Services Limited Services Suspended Available
Israel IL Limited Services Suspended Available -
Italy IT Available Available Suspended Available
Jamaica JM Suspended Suspended Available -
Japan JP Limited Services Limited Services Available Available
Jordan JO Limited Services Limited Services Available Available
Kazakhstan KZ Limited Services Suspended Available Available
Kenya KE Limited Services Limited Services Available -
Kiribati KI Limited Services Limited Services Available Available
Korea (Rep.) KR Limited Services Limited Services Available Limited Services
Kuwait KW Limited Services Limited Services Available -
Kyrgyzstan KG Limited Services Suspended Available Suspended
Lao People's Dem. Rep. LA Limited Services Limited Services Available Available
Latvia LV Available Available Suspended Available
Lebanon LB Limited Services Limited Services Available -
Lesotho LS Limited Services Limited Services Available -
Liberia LR Suspended Suspended Available Available
Liechtenstein LI Limited Services - - -
Lithuania LT Limited Services Limited Services Suspended Limited Services
Luxembourg LU Limited Services Limited Services Suspended Available
Macau MO Available Available Available Available
Madagascar MG Limited Services Suspended Available -
Malawi MW Limited Services Suspended Available -
Malaysia MY Limited Services Limited Services Available Available
Maldives MV Limited Services Limited Services Available -
Mali ML Limited Services Limited Services Available Suspended
Malta MT Limited Services Limited Services Suspended Available
Mariana Island MP Limited Services - Available Suspended
Marshall Island MH Limited Services - Available Available
Martinique MQ Limited Services Limited Services Available Available
Mauritania MR Limited Services Suspended Available Available
Mauritius MU Limited Services Limited Services Available -
Mayotte YT Limited Services - Available -
Mexico MX Limited Services Limited Services Available -
Micronesia FM Limited Services - Available Suspended
Moldova MD Limited Services Limited Services Available Available
Monaco MC Limited Services - - -
Mongolia MN Limited Services Limited Services Available -
Montenegro (Rep.) ME Limited Services Suspended Available -
Montserrat MS Limited Services - - -
Morocco MA Available Available Available Available
Mozambique MZ Limited Services Limited Services Available -
Myanmar MM Available Available Available Available
Namibia NA Limited Services Suspended Available -
Nauru NR Limited Services Suspended Available Limited Services
Niue NU Limited Services - Available -
Nepal NP Suspended Suspended Limited Services Available
Netherlands NL Limited Services Limited Services Suspended Limited Services
New Caledonia NC Limited Services Suspended Available Limited Services
New Zealand (including the Ross Dependency) NZ Limited Services Limited Services Available -
Nicaragua NI Suspended Suspended Available Suspended
Niger NE Limited Services Suspended Available Available
Nigeria NG Limited Services Suspended Available Available
Norfolk Island NF Limited Services - - -
North Macedonia MK Limited Services Suspended Available Available
Norway NO Limited Services Limited Services Available -
Oman OM Limited Services Limited Services Available -
Pakistan PK Limited Services Suspended Available -
Palau PW Limited Services - Available -
Palestine Territories PS Suspended - - -
Puerto Rico PR Limited Services - Available Suspended
Panama (Rep.) PA Limited Services Suspended Available -
Papua New Guinea PG Limited Services Limited Services Available Available
Paraguay PY Suspended Suspended Available -
Peru PE Limited Services Limited Services Available -
Philippines PH Limited Services Limited Services Limited Services Limited Services
Poland PL Available Available Suspended Available
Portugal PT Limited Services Limited Services Suspended Limited Services
Qatar QA Limited Services Limited Services Available -
Romania RO Limited Services Limited Services Suspended Available
Russian Federation RU Suspended Suspended Suspended Suspended
Rwanda RW Limited Services Suspended Available -
Saint Kitts and Nevis KN Suspended Suspended Available Available
Saint Lucia LC Limited Services Suspended Available Suspended
Saint Pierre and Miquelon PM Limited Services - - Suspended
Saint Vincent and the Grenadines VC Limited Services Suspended Available Available
Samoa WS Limited Services Limited Services Available Suspended
San Marino SM Limited Services - - -
Sao Tome and Principe ST Limited Services Limited Services Available -
Saudi Arabia SA Limited Services Limited Services Available -
Senegal SN Limited Services Limited Services Available -
Serbia (Rep.) RS Available Available Available -
Seychelles SC Limited Services Suspended Available -
Sierra Leone SL Limited Services Limited Services Available -
Slovakia SK Available Available Suspended Available
Slovenia SI Limited Services Limited Services Suspended Limited Services
Solomon Islands SB Limited Services Limited Services Available Available
Somalia SO Suspended - Available -
South Africa ZA Limited Services Limited Services Available Available
South Sudan (Rep.) SS Suspended - - -
Spain ES Limited Services Limited Services Suspended -
Sri Lanka LK Limited Services Limited Services Limited Services Limited Services
Libya LY Limited Services Suspended Available -
Sudan SD Limited Services Suspended Available -
Suriname SR Available Suspended Available -
Svalbard and Jan Mayen SJ Limited Services - - -
Eswatini SZ Limited Services Suspended Available -
Sweden SE Available Available Suspended Available
Switzerland CH Limited Services Limited Services Available Limited Services
Syrian Arab Rep. SY Suspended Suspended Suspended -
Taiwan TW Limited Services Limited Services Available Available
Tajikistan TJ Suspended - - -
Tanzania (United Rep.) TZ Limited Services Limited Services Available -
Thailand TH Limited Services Limited Services Available Limited Services
Timor-Leste (Dem. Rep.) TL Limited Services - - -
Togo TG Limited Services Limited Services Available Available
Tokelau TK Suspended - - -
Tonga (including Niuafo'ou) TO Limited Services Suspended Available Available
Trinidad and Tobago TT Available Available Available Available
Tunisia TN Limited Services Suspended Available Available
Turkey TR Limited Services Limited Services Available -
Turkmenistan TM Suspended Suspended Available Suspended
Turks & Caicos Island TC Limited Services - - -
Tuvalu TV Limited Services Limited Services Available Available
U.S.Virgin Islands VI Limited Services - Available Suspended
Uganda UG Suspended Suspended Available -
Ukraine UA Limited Services Limited Services Suspended Limited Services
United Arab Emirates AE Limited Services Limited Services Available Available
United Kingdom of Great Britain and Northern Ireland GB Limited Services Limited Services Available Available
United States of America US Limited Services Limited Services Limited Services Available
Uruguay UY Limited Services Suspended Available -
US Outlying Islands UM Limited Services - - -
Uzbekistan UZ Limited Services Suspended Available Available
Vanuatu VU Limited Services Suspended Available Limited Services
Vatican VA Limited Services - - Suspended
Venezuela VE Limited Services Suspended Limited Services -
Vietnam VN Limited Services Limited Services Available Limited Services
Yemen YE Suspended - - -
Zambia ZM Limited Services Suspended Available -
Zimbabwe ZW Limited Services Limited Services Available -
Jersey Island JE Limited Services - Available -
Cook Islands CK Limited Services - Available -
Reunion RE Limited Services Limited Services Available -
Kosovo XK Suspended - - -

 

 

Available: Service is currently available but please expect a delay of up to 10 working days depending on the service chosen

Limited Services: Service is currently limited and subject to delays

Suspended: Service is temporarily not available due to the ongoing COVID-19 situation

- : We currently do not offer this service to the selected country/region